Follow the simple steps indicated above or contact our Customer service.

The participating stores can be found on our store locator page.

Fittings and returns can be done directly in Store or from your home.

There is the possibility to exchange or return in designated Click & Collect stores carry . Note that the to be exchanged or to be returned goods and the order documents , the packaging and the accompanying , printed order confirmation message must be brought to the store. Without the designated documents the return or exchange on the spot can not be made . Reimbursement will be made in cash ( if the difference € 5 ) or via money refund to your bank account . If you would like to use any of these options , you'll articles, return via the Postwerg . The return costs (by post) shall be borne by TALLY WEiJL .

The Click & Collect service is free.